Dear Sellers of Qoo10

 

Qxpress is introducing Cahaya Indonesia Logistics Company to those of you who want to use local delivery service.

 

Below logistics company should appeal its advantage about direct delivery system based in the suburb of Jakarta.

It is not a large company, But service price offered by the Cahaya is 30% lower than others

In addition, Cahaya using own network can deliver all over Indonesia.

Qxpress will provide Cahaya with Qoo10 logistic system to use more comprehensive support from pick-up to delivery tailored to seller’s specific needs.

We hope this is helpful.

 

<Starting Date>

The service starts on 16 February

 

<Pick up>

Request for Pick up on QSM, then the parcel will be collected by Cahaya

 

< Information of Logistics company >

l  Name of the logistics company : PT. Cahaya ekspress Logistik

l  Homepage : www.cahayalogistik.com (Tracking is available for parcel)

l  Customer Care

-       Email: pic@chayalogistik.com 

-       Tel: +62-21-731-3111

-       Fax: +62-21-731-9199

 

l  Basic T&C

-       Working Day for Delivery: Monday to Saturday

-       Delivery Attempt: Minimum three times.

 (Delivery failed; will try after contacting with customer)

-       Long Keep: It can be handled up to 90 days.

-       The standards of Compensation.

# Insurance Product (Buyer purchase value * 0.5%): The Compensation limit is Rp10,000,000

# Non Insurance Product: the compensation limit is Rp300,000

 

<Local Delivery Rate>

 <Pickup order request>

 

 

<How to change address>

 

 

<How to apply delivery insurance?>

 

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