Attention SmartShip users, 

On December 20, the dashboard function at the top of the Smartship main screen will be changed.

The new dashboard allows you to see the status of orders linked to multiple shopping sites and APIs at a glance,

It provides clearer and more detailed information about the status of orders by order status and the status of suspended/error orders. 

1. Order status shows the status of orders that need to be processed by you. 

2. you can view the status of canceled/returned/exchange claims. Smart Ship 2.0 also provides the ability to process claims from some partner sites. 

3. Show orders with errors or delays in shipping preparation and processing by reason on the dashboard. 

4. Displays the order status of sales channel accounts connected to the API. 

In addition, the order status by sales channel feature automatically recommends available merchant accounts on partner sites such as Qoo10 based on your Smartship account information, and you can connect seller account and API by a brife process.

This feature will be applied to the Smartship service starting December 20th.

Thank you.