Dear Valued Client, 

 

Due to recent changes in Shopify's policies, sellers using the Basic Plan will no longer be able to retrieve buyer information through the API when integrating orders. Please refer to the information below to modify orders or upgrade your plan.

• Target Audience: Sellers on Shopify's Basic Plan
• Issue: Buyer information (address, name, phone number) is not provided during API order integration
• Solutions
  1) After order integration, you can update the necessary information using the order modification feature in [Orders > Order Management].
  2) If you wish to automatically retrieve buyer information, you will need to upgrade to a Shopify Plan.