Notice
Notice
| General SmartShip Account Grade Programme FAQ | 2020-05-12 |
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ACCOUNT GRADE PROGRAMME Q: Why has my account grade not changed for me to enjoy the discount? A: Account grade is evaluated bi-monthly (Feb, Apr, Jun, Aug, Oct & Dec). For example, if your volume for January – 500 parcels ; February – 2,100 parcels, your account will enjoy VIP grade for next two months (March & April) Q: Will my linked accounts share the same grade? A: Linked accounts will all share the same grade with the account enjoying the highest grade. (e.g.: Corporate ID: Premium ; Qoo10 ID 1: Gold ; Qoo10 ID 2; VIP -- VIP grade will be applied to all 3 accounts) Q: How do I obtain a better account grade? A: Based on bi-monthly parcel volume evaluation. VIP: More than 2,001 parcels in the peak month during latest 2 months, Gold: more than 1,001 parcels, Premium: more than 201 parcels.
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Acquired ISO9001, international standard for quality management system.
Acquired ISO/IEC 27001 international standard for information security management system.
2021 Korea Brand Awards (Logistics Agency Service)
